FAQ

Selling your Diamonds

How do you determine what my jewelry is worth? +

The value of a diamond is primarily derived from the evaluation of 4 characteristics: colour, clarity, cut and carat weight. Metal is weighted separately and priced by type (Gold, Silver, Platinum) and quality (10k, 14k, 18k).

High demand designer jewelry, antique & rare jewelry pieces from renowned jewelers like Cartier, Van Cleef & Arpel, Harry Winston will drive higher prices than the intrinsic value of their component.

Do you pay the same amount stated on my insurance report? +

No. The main purpose of a Jewelry Appraisal is to provide a product description and a high retail replacement value for insurance purpose only.

This does not necessarily reflect the prevailing market price. Also, our offers are based on the wholesale prices for similar items and not the retail price for the end consumer.

How can I make sure I’m getting the best price for my jewelry? +

We strive to have the most competitive prices and encourage potential sellers to seek alternative offers. Our expert diamond buyers have over 30 years of combined professional diamond buying experience and we have one of the most sophisticated gemological laboratories in the country.

Our stellar reputation and unparalleled network of potential buyers insures you get the most for your jewelry. These include diamond wholesalers, jewelry manufacturers, retail jewelers, auction houses and private individuals.

How long does it take to make an appointment? +

We try to be as fast and flexible as possible to set-up an appointment at the date and time that is convenient for you.

We have two easily accessible and highly secured offices in the Montreal area.

Same day appointments are possible, contact us first.

Do I need to make an appointment, or do you accept walk-ins? +

No. We do not accept walk-ins under any circumstances. Please call or write first to schedule an appointment.

Do you send my jewelry outside to be appraised? +

No. We have complete in-house gemological laboratories. All appraisals are done in front of you in the security and comfort of one of our offices.

How do you pay? +

We pay via company check or wire transfer.

What happens if I don’t accept your offer? +

Nothing. We provide a professional, pressure free environment.

How long does it take to get paid? +

Checks are redeemable immediately.

Can we ship jewelry items to your office? +

Yes. We can offer free and insured shipment for your jewelry. Visit our Sell Online section for more information. Sell your diamond online ection to learn more or call us at 1-844-671-3101.

Do you need to remove the diamond from the mounting? +

Yes, we will remove the diamond from the mounting. To obtain a firm offer and insure you get the most value for your diamonds, it is preferable to inspect them loose. Only then are we able to properly determine or confirm your diamonds classification. This process is done in front of you in the security and comfort of one of our offices.

How long does it take to have my jewelry appraised? +

Depending on the number of items you have, it generally takes between 15 to 30 minutes to complete the appraisal and make you a final payment offer. The whole process is done in front of you in the privacy and comfort of one of our secured offices.

High-end Custom Jewelry

Is custom jewelry more expensive? +

No, the cost is relatively the same. This is driven by the fact that items don’t have to be stocked for a long period of time.

How long does it take to make a custom jewelry piece? +

It usually takes between 3 to 6 weeks pending on the complexity of the jewelry.

What are the main advantages of making a custom jewelry piece at Laferrière & Brixi? +

Your jewelry item will be entirely personalized to your taste and preferences. It will also be completely unique as we never produce two similar products. The quality of our craftsmanship is second to none and every small detail is studied with the upmost care. We work with the best craftsmen in our workshop in Montreal and only use material of the highest quality. Namely, we only use Canadian Diamonds pave stones (small diamonds) in all our mountings.

Do you manufacture your jewelry locally? +

Yes, all our jewelry is produced locally in our Montreal workshop.

Do you offer a jewelry repair service? +

Yes, we do most jewelry repairs (welding, plating, polishing, setting, sizing) in our Montreal workshop.

Can new jewelry be made from old diamonds and gold? +

Yes, it is possible to reuse and recycle old jewelry pieces and make new ones out of them. It is both an economical and eco-friendly way to give new life to old or unused jewelry.

How will my jewelry be packaged? +

All jewelry items are delivered with a high-end Laferrière & Brixi personalized box, ribbon and bag.

Is it possible to return a custom jewelry piece? +

No, exchanges and returns are not applicable on custom jewelry items. Since you will be involved in all the jewelry making steps: from the approval of the drawing to the wax model, you will be certain to obtain the result you wished for.

What happens if the ring size is not correct? +

The ring size can be easily adjusted and only takes a few days to complete. Rest assured that we will make sure your ring will be adjusted to perfection.

Buying Diamonds

Why are your diamond prices so competitive? +

Here’s why our diamond prices are so competitive:

  • Our overhead expenses are low. We do not work with the same cost structure of traditional jewelry stores.
  • We have a privileged and direct access to a large inventory of diamonds from all the main diamond manufacturing and distribution centers in the world. Of note, Laferriere & Brixi is one of the few Canadian compagnies to be a Member of the New York Diamond Dealers Club.
  • We buy rough stones that we cut ourselves. We are part of a select few accredited buyers to have access to rough stones directly from miners like DeBeers without any intermediaries.
  • We are true diamond experts which enables us to identify and opportunistically purchase diamonds at the best price. We have been purchasing polished and rough diamonds for over 20 years and have an intimate knowledge of all the subtlety that can influence the price of this commodity.
Does my purchase come with a certificate? +

Yes, all our diamonds come with a certificate from a reputable gemological laboratory like the GIA (Gemological Institute of America). Furthermore, we also provide an independent appraisal from an external firm for all purchases. This independent appraisal confirms the classification of your diamond and provides a replacement value for insurance purposes.

Can I exchange or sell my diamond for another one? +

Yes. We will first determine the resell value of your diamond/jewelry. You can then decide to apply this amount towards a future purchase or choose to cash-in the amount.

Do you sell Canadian Diamonds? +

Yes, we keep an inventory of diamonds that were mined in Canada. Do not hesitate to contact-us for any inquiries about Canadian Diamonds. Laferrière & Brixi was one of the first compagnies to be a signatory of the Canadian Diamond Code of Conduct.

What is your company policy regarding conflict diamonds? +

Our company subscribes to the Kimberley Process which seeks to eliminate diamonds originating from conflict zones to enter the diamond supply chain. We demand that our suppliers also subscribe to the Kimberly Process and provide written guarantees about the ethical sourcing of their products. Also, Laferrière & Brixi was one of the first compagnies to be a signatory of the Canadian Diamond Code of Conduct.

Do you sell laboratory-grown (synthetic) diamonds? +

No. We only sell natural diamonds. We are strong advocates for natural diamonds because they are better for the environment and help foster economic development in the local communities in which they are mined.

While laboratory-grown (synthetic) diamonds are a bad investment (please read the following article), only natural diamonds can maintain value over time even in difficult economic circumstances.

Do you buy rough diamonds? +

Yes, we are an accredited buyer for several mining companies like DeBeers. If your company subscribes to the Kimberley Process, you can contact us to share your available inventory.

Do you appraise jewelry or diamonds? +

If you wish to sell your diamond jewelry, we can provide you with an estimate of how much it is worth in the secondary market. Laferrière & Brixi has an advanced gemological laboratory which uses the latest tools to properly determine the classification of your diamond and establish it value.

Do diamonds maintain value over time? +

Yes, natural diamonds maintain value over time even in uncertain economic circumstances. For centuries, diamonds have been considered a store of wealth and used to hedge against inflation. You can contact us to complete or start a diamond collection or if you wish to purchase diamonds for investment purposes.

Also, please note that Laferrière & Brixi is an important buyer of diamonds in the secondary market. Contact us if you would like to find out how much your diamond is worth or wish to sell your diamond jewelry.

Is it possible to purchase a diamond without the mounting? +

Yes, it is possible to purchase loose diamonds without making a piece of jewelry. Contact us to complete or start a diamond collection or if you wish to purchase diamonds for investment purposes.

Do you offer a diamond re-cutting service? +

Yes, we can re-cut a diamond that has been chipped or broken or to improve the overall cut and brilliancy.

Sell Online

How can I be certain that your approach is SECURED and that my items won’t be replaced? +

Laferrière & Brixi Diamantaires Inc. is a solid and serious family business with an impeccable reputation. We have been in operation in the jewelry sector for over 20 years. Members of New York Diamond Club (NYDDC), of the Quebec’s Jewelers Corporation, signatory of Canadian Diamond Code of Conduct and first Canadian Jeweler to obtain the status of Authorized Diamond Dealer from the World Diamond Mark.

Also, please note that for security reasons, all shipments are opened under video surveillance camera providing detailed inventory of the content.

It is also possible, to make an appointment in one of our showrooms in order to have an in-person direct appraisal of your diamond jewelry.

How do you determine the preliminary value of my jewelry? +

If available, we will analyze all the documents, certification, description and photos you might have. Combined with our vast market experience, we will provide you when possible, with a realistic preliminary price estimate for the purchase of your diamond jewelry.

How can I be certain that I’m getting a competitive price? +

Our experts have over 30 years of professional diamond jewelry buying and selling experience and we have one of the most sophisticated gemological laboratories in the country. Our stellar reputation and unparalleled network of potential buyers insures you get the most for your items. These include diamond wholesalers, jewelry manufacturers, retail jewelers, auction houses and private individuals.

Is it complicated, I’ve never used FedEx services before? +

Sending your jewelry via FedEx is not complicated. Our advisors will be able to guide you and answer any questions you might have. You will receive detailed instructions on how to pack and prepare your shipment in order to eliminate any mistakes. We are logistical experts for diamond jewelry and precious stones and all shipments are 100% insured.

What happens if I do not accept your offer? +

If you do not wish to accept our offer, your items will be returned free of charge no questions asked.

Do you buy all types of jewelry even old or broken pieces? +

We buy many types of jewelry but focus on items with single diamonds over 1 carat of any colour or shape, with or without any certification. The fact your jewelry is old or that some pieces are broken, doesn’t make them less desirable to purchase.

Do you buy gold? +

Yes, we purchase various types of gold jewelry in 10k, 14k, 18k and 22k.We also purchase gold coins and bars from the Royal Canadian Mint or other reputable manufacturers.

How long does it take to get paid? +

Once the final offer is accepted, a check or bank transfer is submitted immediately.

make an appointment

Laferriere & Brixi is opened by appointment only. Call us to discuss the purchase or sale of your diamond jewelry, or fill the form and we will contact you as soon as possible.

Laferriere & Brixi Diamantaires
1117 St-Catherine W. (corner Peel) suite 714
Montréal, QC, H3B 1H9
(514) 296-3611
6 boul. Desaulniers suite 108
Saint-Lambert, QC J4P 1L3
(450) 671-3101
50 West 47th Street, Floor 11
New York, NY 10036, USA
(212) 790-3600

info@lbdiamantaires.com
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